Operations

How the property is performing.

PGS Operations turns the daily house-totals file and the slot export your property already produces into the day, the month and the floor. Every figure is set against a fair comparison and names the file it came from.

Month end is days of assembly

Month end today means several of your people pulling figures out of several systems, and then someone laying the spreadsheet out by hand. By the time the pack is finished, nobody has the time left to ask what actually moved win.

One upload, every report

Your daily house-totals file and your slot export go in the way your systems already produce them. Every report, the month-end pack included, comes back in one place and in the same layout every month, so nobody is chasing a figure through someone else's system or an old email thread. Each figure names the file it came from, and no one rebuilds last month's spreadsheet to get this month's.

By hand
Days of several people
With PGS
Every report, instantly
Day by day

House totals

Each day against the same weekday before it.

Coin-in, win, drop, free play, comps and whatever else the file carries, day by day for the whole property, with each day set against the same weekday over the weeks before it. Choose a 30, 90, 180 or 365-day window, and put send days beside non-send days.

Operations · House totals90 days · through Sat 21 Nov
30 days90 days180 days365 daysEach day against the same weekday
Coin-in
$54.4M2.8%
Win
$7.49M4.1%
Drop
$12.6M3.9%
Free play
$1.84M5.4%
DayCoin-inWinWeekdaySend
Sat 21 Nov$812,400$118,6006.2%Send day
Fri 20 Nov$704,100$101,9003.4%Send day
Thu 19 Nov$538,900$74,3002.1%No send
Wed 18 NovStorm closed the north lot$511,600$66,8009.4%No send
Tue 17 Nov$559,300$76,1001.9%No send
Send days against non-send days$18,600 a day
Mark a dayExport26 send days, 64 non-send
Example data

Each day is set against the same weekday over prior weeks, so a soft Tuesday is measured against other Tuesdays. Send days are held apart from the rest, and a day marked for weather or construction carries its reason.

What was on

The promotion calendar

What was running on the day the figure moved.

Add a promotion and mark its days complete as they run, and keep a dated list of the events that explain a day, such as weather or construction. When a Saturday reads low, the reason sits on the calendar beside it.

Operations · Promotion calendarHouse totals · October 2026
Avg send day
$101,700
Avg other day
$83,100
Send-day gap
22.4%
Days marked
12 of 12
Day and promotionWinChangeStatus
Sat 10 Oct · Harvest SaturdayMail send day$128,4007.2%Complete
Sat 17 Oct · Harvest SaturdayMail send day$119,7004.1%Complete
Wed 21 Oct · Points multiplierRain from 4 PM$78,9003.8%Complete
Sat 24 Oct · Harvest SaturdayMail send day, garage deck repaving$112,3002.9%Complete
Sat 31 Oct · Harvest SaturdayMail send day$125,8001.6%Complete
Each day against the same weekday over the prior four weeks. house_totals.csv
Add promotionOpen the scorecardFrozen 3 Nov
Example data

The calendar shows which promotion headlined each day, the days marked complete, and dated events such as rain or construction. Each day is set against the same weekday, and send days are set against the days with nothing mailed.

The closed month

Month end

The full month, or matched weekdays.

Take a chosen month against last year or against last month, as the full month or as matched weekdays. The scorecard carries 41 metrics grouped by source, each with its definition, its formula, both figures and the change, and a month your controller has signed off is frozen as a permanent record.

Operations · Month endOctober 2026 · full month
Win
$2.5M2.4%
Free play
$612K4.1%
Comps
$285K3.8%
Record
Frozen3 Nov
SlotsOct 2026Oct 2025Change
1Coin-in$18,420,000$17,960,0002.6%
2Win$1,694,600$1,612,4005.1%
3Hold9.20%8.98%0.22 pt
Tables
4Drop$4,215,000$4,388,0003.9%
5Win$842,300$865,5002.7%
6Hold19.98%19.72%0.26 pt
Win after free play and comps$1,639,600
Win is up $59,000. More play added $41,300 and a higher hold added $40,900 on slots, while tables gave back $23,200. Built from house_totals.csv and slot_export.csv
Print packMatched weekdays6 of 41 metrics shown
Example data

Every line is built from the files the property already produces, and a month that is signed off is frozen as a permanent record. The printable pack carries all 41 metrics with the definition and formula behind each one.

The reason

What moved win

More play, a different hold, or both.

The breakdown splits the change in win into how much of it came from more play and how much of it came from a different hold. A month that rose on play is a different month from one that rose on hold, and your general manager sees which one it was.

Operations · What moved winOctober 2026 · against last year
Win, October
$2.54M2.4%
Slot coin-in
$18.4M2.6%
Table drop
$4.22M3.9%
Slot hold
9.20%0.22 pt
Full month October 2026 against October 2025, 31 days against 31. house_totals.csv
What moved winThis yearLast yearEffect
Slot coin-in$18,420,000$17,960,000$41,300
Slot hold9.20%8.98%$40,900
Table drop$4,215,000$4,388,000$34,100
Table hold19.98%19.72%$10,900
Win moved+$59,000
Print the packMatched weekdaysFrozen 3 Nov
Example data

Win rose $59,000 in October. On slots, more play and a higher hold added about the same amount, and lower table drop gave part of it back. Matched weekdays sets Saturday against Saturday when a month carries an extra weekend day.

On paper

The month-end pack

The pack your controller can hand across a table.

The printable pack holds the scorecard, the win breakdown, the matched weekdays and a score for every promotion that ran that month. Print it, or save it as a PDF.

Operations · Month-end packOctober 2026 · 6 pages
Frozen record. Signed off 3 November. house_totals.csv slot_export.csv
In the packPagesOctoberChg
ScorecardWin, coin-in, hold and 38 more by source1-2$2,536,9002.4%
Win breakdownSlots up on play and hold in equal parts, tables down on drop3+$59,0002.4%
Matched weekdaysFour Saturdays against the same four last year4$486,2007.4%
Promotion scoresDaysTheo netChg
Harvest Saturdays4$402,6002.8%
Senior Tuesdays4$148,9002.4%
Fall Cash Drawing2$96,4006.2%
Promotions, theo net$647,900
Print packSave as PDF41 metrics · 3 promotions
Example data

The pack puts the month on paper: the scorecard, what moved win, matched weekdays, and a score for every promotion that ran. Freezing the month makes it permanent, so a reprint in March matches the copy signed in November.

The floor

Every machine

Machine by machine, from the export you already produce.

A sortable table of every machine on the floor with its coin-in, its theo, its hold and how it compares with its peers. Open one and its monthly history opens with it.

Operations · MachinesOctober 2026 · 612 machines
House totalsMonth endMachines27 below bank
Coin-in
$18.4M
Theo win
$1.71M
Actual hold
9.20%0.22 pt
Below bank
273 new
Below bank is win per day under the average for its own bank over the same days. A machine on the high-demand list is not pulled on one cold month. slot_daily.csv
MachineCoin-inTheoHoldVs bank
Buffalo Gold #14Bank A2 · $326 a day vs $274$124,700$10,2008.1%19%
Dragon Link #07Bank A2 · $315 a day vs $274$116,300$9,5008.4%15%
Lightning Link #22Bank B1 · $161 a day vs $181$80,500$6,3006.2%11%
Top Dollar #05Bank C4 · $190 a day vs $184$75,500$5,7007.8%3%
Wheel of Fortune #03Bank C4 · $132 a day vs $184$55,300$4,3007.4%28%
Open review listMonthly historySorted by coin-in
Example data

The whole floor from the slot export, sorted on any column. Machines earning less per day than their bank are marked for review, and one click opens a machine month by month.

What to review

The review list

The machines worth a decision this month.

One list ranks the machines earning less per day than the rest of their bank, so the review starts with the machines that need one. A second list holds the high-demand machines, protected so that one low-hold month does not pull a machine your players come for.

Operations · Machine reviewOctober 2026 · 612 machines
Under bank
273 new
Gap per day
$1,780
Protected
9
Reviewed
11of 27
Priority reviewBankPer dayBank avgGap
1c reel #2214Under bank 5 months · idle 47%C4$96$18448%
5c video #0871Under bank 4 months · idle 41%B1$118$18135%
25c reel #1443Under bank 3 months · idle 26%A2$214$27422%
Protected from pullBankPer dayBank avgGap
$1 video #0640Coin-in rank 12 of 612 · hold 3.1%A2$206$27425%
1c reel #3308Coin-in rank 31 of 612 · hold 4.2%C4$142$18423%
Open monthly historyProtect machine13 months on file
Example data

Machines earning less per day than their bank rise to the top of the review list, and a high-demand machine that held low for a single month stays on the floor. Open one for its month-by-month history.

Bring one month of files.

Thirty minutes, and your general manager sees the month end and the floor built from your own figures.

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